Updated No-Show & Cancellation Policy

UPDATED NO-SHOW & CANCELLATION POLICY

 At Columbia Orthopedics, our goal is to provide quality care in a timely manner. Effective April 1, 2023, Columbia Orthopedics is implementing a new no-show and cancellation policy. The new policy is not meant to be punitive; however, no-shows and late cancellations affect our ability to manage available appointments and to provide the best medical care possible to all patients. Please take note of the department policy regarding missed appointments.

• Current patients must contact the office 24 hours in advance to cancel an appointment. If your appointment is not cancelled within 24 hours of your scheduled appointment time, you will be considered a “no show.”
• Please be courteous and call us if you are unable to show up for an appointment so we may offer that slot to another patient.

No Show Policy
If you no show for four appointments, you may be unable to schedule subsequent appointments and could be discharged from our practice at the provider’s discretion.

Thank you for your understanding.

If you have questions or concerns about this policy, please contact us at: 212-305-5974